working with us

inbusiness for neighbourhoods

Corporate Affairs at New Charter Housing Trust

Great Homes, Great Neighbourhoods, Great People

The iN commitments:

To neighbourhoods

		New Charter will put neighbourhoods at the heart of everything we do.

		New Charter will promote neighbourhoods where there is a place for everyone, with positive support for diversity of people and places.

		New Charter will work in partnership with local people, councils and other agencies, and will champion local needs.

		New Charter will be open and explicit about its role in neighbourhoods where it works, and about the time and money invested in them.

To customers

		Customers are the driving force behind our business.

		New Charter will listen to them, respond to their views and engage them in our work at all levels.

		New Charter will offer them respect, choice and support.

		New Charter will do everything it can to prevent neighbourhood problems, and will deal firmly with people who are bad neighbours.

To excellence

		New Charter will pursue excellence and improvement.

		New Charter will make the changes needed, so our organisation can rise to the challenge of being iN.

		New Charter will work with regulators and inspectors to build a culture of challenge and change.

		New Charter aims to be landlord, employer and partner of choice.