| To
neighbourhoods |
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New
Charter will put neighbourhoods at the heart of everything we do. |
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New
Charter will promote neighbourhoods where there is a place for everyone,
with positive support for diversity of people and places. |
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New
Charter will work in partnership with local people, councils and other
agencies, and will champion local needs. |
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New
Charter will be open and explicit about its role in neighbourhoods
where it works, and about the time and money invested in them. |
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| To
customers |
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Customers
are the driving force behind our business. |
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New
Charter will listen to them, respond to their views and engage them
in our work at all levels. |
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New
Charter will offer them respect, choice and support. |
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New
Charter will do everything it can to prevent neighbourhood problems,
and will deal firmly with people who are bad neighbours. |
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| To
excellence |
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New
Charter will pursue excellence and improvement. |
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New
Charter will make the changes needed, so our organisation can rise
to the challenge of being iN. |
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New
Charter will work with regulators and inspectors to build a culture
of challenge and change. |
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New
Charter aims to be landlord, employer and partner of choice. |
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