Switchboard 0161 331 2000
Working with us
New charter building company
Great Homes, Great Neighbourhoods, Great People
Performance Indicators
Present
Responsive Contract
Performance Timescales
Priority |
Timescale | |
| Emergencies | 0 |
Within 4 hours |
| Urgent | 1 |
Within 5 Working Days |
| Routine | 2 |
Within 20 Working Days |
| Specialist | 3 |
Within 40 Working Days |
Performance Results Achieved
For 2009-2010
Emergency Repair Service |
|
100% |
Emergency Repairs |
|
98.37% |
Urgent |
|
99.85% |
Routine |
|
99.48% |
Performance
Results Achieved
For 2007-2008
Emergency Repair Service |
|
100% |
Emergency Repairs |
|
100% |
Urgent |
|
100% |
Routine |
|
98.94% |
Performance
Results Achieved
For 2006-2007
Emergency Repair Service |
|
100% |
Emergency Repairs |
|
100% |
Urgent |
|
100% |
Routine |
|
98.2% |
Repairs Completed |
|
54391+ |
Voids Completed |
|
1,203 |
Performance Results Achieved
For 2005-2006
Emergency
Repair Service (Out of Hours) |
100% | |
Emergency
Repairs |
100% | |
Urgent |
100% | |
Routine |
98.1% | |
|
||
Repairs
Completed 2005-2006 |
50,480+ | |
Voids
Completed 2005-2006 |
2,765 |
Performance Results Achieved
For 2003-2004
Emergency
Repair Service (Out of Hours) |
100% | |
Emergency
Repairs |
100% | |
Urgent |
100% | |
Routine |
96.81% | |
|
||
Repairs
Completed 2003-2004 |
79,000+ | |
Voids
Completed 2003-2004 |
1,466 |
