Help
Accessibility:
Introduction:
New Charter Housing Trust is committed
to ensuring its website is accessible to all our customers. Our
website has been designed with a number of accessibility features.
Moreover, we constantly strive to improve the site in line
with UK-recognised accessibility guidelines.
We also try make the site conform to to the highest possible levels
of accessibility in respect of coding, plain language, navigation
and user experience.
This page contains information on facilities available from the
site including methods of navigation and links to sites giving accessibility
advice, plus details about accesskeys and
advice on browser
accessibility options.
This page is available from every
page on the New Charter Housing Trust Group's web site.
We aim to give our users and visitors
to the site a pleasant experience, free from obstacles. Creating
innovative, exciting, and user-friendly sites is a process that
is not only governed by acceptable UK standards, but also by common
sense.
It is for this reason that we have provided a feedback form for
you to let us know of your ideas on how to improve the site still
further.
About the Site
The New Charter Housing Trust
Group's Website provides a comprehensive source of information
about the Group and it's services. Whilst the website has been
designed to be as accessible to as many users as possible,
the pages have been optimised to be best viewed with your screen
resolution set to 800x600 pixels and using browsers versions
4 or above (Internet Explorer & Netscape Navigator). To
get the best from the colour images contained on these pages
we recommend you view with a colour depth greater than 256
colours.
Using the Site
Navigation across the website
is consistent - all related links are displayed in the navigation
bars at the top, bottom, and on the left hand side of every
page.
Access Keys -
we have enabled access keys (short cut keys) to popular pages.
Please follow the link for more information.
The site can be navigated in
the following ways:
Using
the content navigation menu to link to the main content sections
on the site, such as Online Services, The Building Company,
Jobs, etc.
Using
the global site navigation at the beginning, and repeated at
the end, of every page. Examples are 'Home' which links to
the New Charter Housing Trust Group's website Homepage; and
Accessibility: links to this page.
Site
Map
Some
pages also have an extra content menu, to allow users to navigate
to main sections or specific topics of interest within the subject
area currently being viewed.
External Links: any link that goes outside of our website will open in its own
window.
Accessibility Advice
The design of our website includes a number of accessibility features including:
- a common design throughout
rather than providing text only pages for disabled users, and
allowing text sizes and colours to be changed to suit the users
needs.
- ensuring that all relevant images used in our site are given appropriate alternative text descriptions ("ALT texts"), as required by internationally-recognised Web accessibility guidelines. All graphical navigation buttons are similarly ALT-tagged.
- we do not use moving and/or animated images; and we strictly avoid the use of frames.
- this site mostly uses PDF (Adobe
Acrobat) file format for the publication of large and complex
documents. Please note that Adobe Acrobat documents can be
converted back to plain text using Adobe's Web-based
conversion service.
To view and print PDF files, you must have a pdf reader, such as Adobe Acrobat Reader, installed. The Adobe reader can be downloaded from here:
Download link of Adobe Acrobat Reader
We also publish documents
in Microsoft Word format.
To view and print Microsoft Word files, you must
either have Word installed on your PC or you can
download Microsoft Word Viewer software:
Link
to download the free Microsoft Word Viewer
software
In general, we try to avoid the use of other proprietary
publishing formats and those formats requiring third-party
plug-ins. We use other technologies, such as Javascript,
appropriately to avoid creating accessibility barriers.
We focus on the use of "open" publishing standards,
as defined by the World
Wide Web Consortium.
Some occasional exceptions to this are made. For example, we may include video clips which may
require a video player [ such as Microsoft's Windows Media Player, RealPlayer,
etc.] In such cases, we try to provide an accessible version of the clip by making available the
script in text.













