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Academy school brings Da Vinci to Tameside
Press Release:
Click here to read more.
Christmas Closure
Our offices will close for normal business on Friday 23rd December 2011 at 12.30pm and re-open on Tuesday 3rd January 2012 at 8.00am.
In an emergency only customers can call our emergency repairs line on 0800 027 0828.
On behalf of New Charter we'd like to wish all of our customers Season's Greetings and a prosperous New Year in 2012.
Payments for your rent and charges can be made using our automated payment line
- available 24 hours 7 days a week.
(including over Christmas and New Year).
Please call 0161 331 2224.
You will need to have your 8 digit payment reference to hand to use this service.
Schools team up for communuity planting day
Press Release:
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Brother and sister awarded for community work
Press Release:
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New Charter completes £60m homes deal
Press Release:
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Residents' coats keep others warm this winter
Press Release:
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New Charter reaches finals for top customer service award
Press Release:
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101 - New Police Non-Emergency Number Launches
Greater Manchester Police (GMP) yesterday (Wednesday 23 November) launched a new
non-emergency police telephone number - '101'.
Click here to read more.
New Charter responds to national housing strategy
Press Release:
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£8.6m for new affordable homes
Press Release:
Click here to read more.
PLEASE BE AWARE! Today we've been made aware of
bogus callers in Tameside. Click here to read
more.
Chip pan amnesty at New Charter
Press Release:
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Brushes Estate shortlisted at awards
Press Release:
Click here to read more.
Chip pan trade in to help reduce house fires
Press Release:
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Pupils meet famous poet in new arts partnership
Press Release:
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Building company picks up top industry award
Press Release:
Click here to read more.
Pupils get 'crucial' lessons on key issues
Press Release:
Click here to read more.
Crime figures show a reduction in Tameside
Press Release:
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Maureen shines at awards
Press Release:
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Tameside gets the green light as GMWDA supports waste reduction projects
Press Release:
Click here to read more.
Residents urged to sign petition against benefit changes
Press Release:
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As part of a national Welfare Action Week (10 - 16 October), New Charter will join
hundreds of other housing associations across the country to campaign against the
Governments Welfare Reform Bill. For more information or to sign the online petition
click here.
Newsletter #38, Oct 2011
Click here to read more.
New Charter is happy for their tenants to be Monkeying Around
Press Release:
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Tameside residents rate New Charter top for satisfaction
Press Release:
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Find us NOW on your digital TV, Mobile, Wii, Tablet PC or Smartphone.
Want to be able to access New Charter services from the comfort of your home? Or
maybe you want to see our available properties to rent, report a repair, find information
about how to pay your rent, tell us about an Anti-Social Behaviour issue or find
out what's going on in your local community?
Click here to read more
Tenants Annual Report 2010/2011
Click here to read more.
New Charter Secures Future of Tameside Radio
Press Release:
Click here to read more.
New Charter Supports young cricketers as they bowl their way to success
Press Release:
Click here to read more.
Annual Report 2010 / 2011
Click here to read more.
Resident Involvement Showcase Event 2011
'Improve Your Estates' Come and tell us what you think needs improving
Saturday 24th September 2011, 11am - 3pm.
Click here to read more.
Great GCSE results at New Charter Academy
Press Release:
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Special mosaic unveiled on Crowswood Estate
Press Release:
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Great Sports for all in Tameside
Press Release:
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Academy students inspire creative projects
Press Release:
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New Charter Short Listed in 2011 UK Housing Awards
Press Release:
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Free Fun Day 18th September 2011
Charity Community Funday at Astley Sports Complex: Leaflet.
Drama workshop for Tameside youngster
Press Release:
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Acresfield Neighbourhood Centre Re-opens
Press Release:
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Well deserved merit for Dreamscheme youngsters at RHS Tatton
Press Release:
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Update on Manchester Riots
New Charter firmly backs Police in bringing criminals to justice.
Click here to read more, with important info. & advice from the Police.
Disabled Housing Trainee first to land permanent job
A lady whose life has been turned around by a trainee scheme for disabled professionals,
is getting a brand new start as a Debt Advisor with New Charter Housing Trust in
September.
Press Release, as published by Chartered Institute of Housing (CIH)
Green Community Award for Bailey's Back
Bailey's Back community garden continues on the winning streak with yet another
award.
Click here to read more
Distraction Burglars
Thieves are operating in the North West region and are posing to be working for
the waterboard.....
Click
here to read more
Welfare reforms.
The Government have announced plans to reform the welfare system. If you are a tenant
of working age, claiming Housing Benefit and have a spare bedroom, this will affect
you!
Click here to find out more
Tenants Newsletter - July
Find out more:
Newsletter 37 & Welfare Reforms Insert
Do you want to pay less for your energy?
It's free, fast and simple to switch!
Click here to find out more
Its that 'Bloomin' time again
It was a busy week for New Charter Housing Trust green-fingered residents groups
as the judging for In Bloom commenced across Tameside.
Click here to read on
BEKO Fridge Freezers
Up to 500,000 fridge freezers could be posing serious fire risks in homes and businesses
across the country, the London Fire Brigade (LFB) has warned.
Click here to read on
..... by telling us what you think about our services.
During July 2011 some of our customers will be contacted by a research company called
Explain to complete a random survey regarding your views on New
Charter.
Click here to read on
URGENT - Bogus Caller – Yew Tree Estate, Denton
A bogus caller claiming to be working on behalf of New Charter and servicing gas
appliances and boilers is currently visiting the Yew Tree Estate, Denton. New Charter’s
Building Company are currently carrying out re-roofing works in this area and a
bogus engineer produced an ID badge saying Hadfields, claiming to be from New Charter,
gaining access to a tenant’s property and leaving their Gas Appliance unsafe.
Please do not let anyone into your home unless the person can produce a New Charter
ID badge, everyone from the New Charter Building Company or any of our sub-contractors
will carry a New Charter badge. Do not let anyone in without one.
Anyone calling who is not from New Charter, should be reported to the Police immediately.
Welform Reforms
The Welfare Reform Bill, currently going through Parliament, will see a Universal
Credit made as a single welfare payment for working age households. This will affect
the way your benefit is paid.
Click here to read on
MiNT website launch
Read more:
Press Release
New Charter Academy - School helps shape the PR professionals of the future
Read more:
Press Release
New Charter Academy - Students Put Best Foot Forward For Charity
Read more:
Press Release
New Charter shows support for Tameside Businesses
Tameside Advertiser Article:
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Wanted - Tenant Board Members
One of our four pledges at transfer was to give you, our tenants, a greater say
in how your homes are owned and managed. Since transfer the tenants who have served
on our Boards have helped to ensure New Charter’s satisfaction ratings from tenants
have soared to the best in England, repairs services speeded up and investment plans
delivered on time. Read
more
We are the Champions?
The Tenant Services Authority (TSA) have recognised the invaluable work of the Tenant
Management Team (Scrutiny panel) at New Charter & awarded them co-regulatory Champion
status.
For further information click here
Tenants Newsletter - April 2011
Find out more: Newsletter #36, April 2011
Your Local Offers - they've arrived!
New Charter have been working with residents over the past year to create local
promises, similar to service standards, where we will go above and beyond to reflect
your concerns and improve services.
Find out more: Your Local Offers Leaflet
Sweet 16 is Top 20 Hit for New Charter
New Charter takes a top twenty place in the Sunday Times list of Best 100 Companies
to Work For list for the second year running.
Find out more: Press Release
Online Rental Enquiry system
New Charter launches a new service for making an online enquiry on
your rent accounts today. The system is available from the 'Online Services' area
or you can follow this link:
Find out more... [04.03.11]
New Charter Named Installer of the Year
NEW Charter Housing Trust’s Building Company has fended off stiff competition
from across the UK to be named Gas Installer of the year. Find out more from our
Press Release... [05.10.10]
2010 Annual report by tenants for tenants
The first Tenants Annual Report, written by tenants, for tenants, is published
this week. All tenants will receive a copy of this document to their home. Read more... [01.10.10]
Review calls for more homes
The Group Annual Report is published today. In it, the Chief Executive and Chair
call for the coalition government to help build more new homes to lessen the current
housing crisis, and take a clear view about future regulation in the housing sector.
Read more... [20.09.10]
Tameside Homewatch newsletter for tenants:
Valuable information to keep safe in your home – June 2010
Find out more: Homewatch newsletter
Blow the whistle on housing cheats
Do you suspect someone is renting their New Charter Home out to someone? Most people
applying for housing wait their turn to be allocated a home. Housing cheats don’t
wait, they jump the queue. It’s not fair. See What New Charter Homes are doing
about this in partnership with the Tameside MBC Benefit Fraud Team.
Find out more: Blow the whistle on housing cheats
Coming back for seconds
Award-winning production company Raw Television starts filming a second series of
“Neighbourhood Watched” for BBC One this month. The series follows the
work of our staff and the customers they help.
[08.03.10]
Read more...
Sixth of the best
New Charter has been named at 6th in The Sunday Times 100 best companies to work
for 2010. This makes us the best housing association to work for in the North. And
the remarkable improvement in our ranking gave us the title of the UK’s Best
Improver.[04.03.10]
Read more...
Fast fixers to be first?
Our Building Company responsive repairs team has been shortlisted for Maintenance
Team of the Year in the Housing Heroes awards 2010.[03.03.10]
Read more...
Green on the Green
Our new homes at Hickenfield in Hyde were finished last week. The seven houses and
four apartments are set around a green, and include many sustainable environmental
features to reduce running costs. They were built for us by Rowlinson Constructions
Ltd. [22.02.10]
Love Haiti
A charity football match between New Charter Housing Trust and the New Charter Academy
resulted in over £300 raised for UNICEF’s work in Haiti. Although the
Academy took an early two-goal lead, the Trust ran out 7-3 winners. [10.02.10]
The best you can be?
We are delighted to confirm we have been awarded three stars in the Best Companies
survey 2010. We are one of just 50 companies in Britain who can call themselves
“extraordinary”. [29.01.10]
National Apprenticeship Week
Apprenticeship week runs from 1st to 5th February. It celebrates the talent and
skills of apprentices. New Charter has taken on 78 modern apprentices since 2001,
and our current group will come together to learn from each other, experience new
areas of work, and even have a bit of fun! [29.01.10]
A new look
Visitors to our Stalybridge shop will see we have a new multimedia display. The
unit combines subtitled video, text messages, images and a clock, and we are trialling
it until mid-February. We welcome comments on its usefulness and features. Simply
tell our staff at the shop. [22.01.10]
Update on repair responses
We thank all tenants of New Charter Homes and Aksa for their patience and understanding
over this spell of difficult weather. All trades except gas and plumbing are now
able to respond with our usual speed to your repair requests. Our gas fitters and
plumbers are working extra hours to cope with demand. [15.01.10]
Update on emergency repair responses
We have increased our workforce this weekend to respond to emergency repairs. Tenants
of New Charter Homes and Aksa who tell our staff about an emergency on 0800 027
0828 can be confident we have logged the need and will respond as fast as possible.
Please help by avoiding ringing again.[08.01.10]
Emergency repair responses
We are responding to emergency repairs today, including those reported yesterday
to us during the worst of the winter weather. We ask tenants of New Charter Homes
and Aksa to bear with us; our tradesmen are having to walk to some homes, so we
cannot be as quick to attend.[06.01.10]
Extreme weather conditions
The difficult road conditions have severely restricted our ability to respond to
repair requests from tenants of New Charter Homes and Aksa. We anticipate we will
only be able to respond to life-threatening situations for the remainder of today,
Tuesday 5th January. Please help by postponing telephone requests.[05.01.10]
New life at Ravensfield
Planning consent for our redevelopment of the Ravensfield site in Dukinfield has
been obtained. The new extra care residential scheme has been designed by Pozzoni
architects and will provide 31 apartments. Work is due to start in March 2010.[23.12.09]
High Pod
The tallest building in Hyde was the scene for a very public commitment to reduce
greenhouse gases last weekend. A pod containing a fully fitted plant room was lifted
by crane to the top of our 16-storey Chartist House. Sunday. Read more...[14.12.09]
How do we compare?
We pride ourselves on our performance, but there’s no need just to take our
word for it! You can now use a simple tool from our regulator, the Tenant Services
Authority which lets you compare local landlords: Click here to access their site
[7.12.09]
No inspectors on your doorstep
We have a mock short notice inspection during this and next week. Independent inspectors
are checking services across our New Charter and Aksa brands. Thanks to those tenants
who are giving their opinions to help. As always, please do not allow anyone into
your home without ID. Inspectors will not call at your door unannounced. [03.12.09]
They’ve won, we’re safer
Greater Manchester Police held the second annual Tameside Division Excellence Awards
2009 at the Village Hotel in Ashton-under-Lyne. We were proud to sponsor the
Divisional Commander’s Award for Safer Communities. The winners were
officers from the Volume Crime, Converter and Proactive Unit for their work to target
prolific criminals. [30.11.09]
At home with the homeless
SHOUT (Supported Housing Our United Team) holds its open day on Tuesday 17th November
between 12-2pm at Gibson Terrace. SHOUT comprises current and former residents in
what is believed to be a unique residents’ association, working alongside
our homelessness staff.
The event coincides with Supported Housing Month in the North. [13.11.09]
Minister meets our young stars
Jonathan Shaw MP, Minister in the Department for Work and Pensions, visited
us to meet and chat with four of our modern apprentices. The Minister was promoting
government initiatives aimed at getting young people into work, and recognises employers
like us who are committed to Backing Young Britain. [10.11.09]
Calling you in the credit crunch
Our latest customer survey is about managing money. An accredited market research
firm working for us is contacting tenants by phone. The information will help us
shape our services to what tenants need most. There are no questions which ask for
personal financial details, such as income or savings amounts. [21.10.09]
Planned disruption to post
If you usually pay your rent by post, please be aware of the likely disruption caused
by industrial action. You might like to take advantage of our service to pay by
debit or credit card. Just call us on 0161 331 2224. [16.10.09]
Delivering results
Our team which transformed the management of Cavendish Mill in Ashton-under-Lyne
has become the latest award winner. It picked up the group award at the 2009 Social
Landlords Crime and Nuisance Group’s conference. [12.10.09]
Read more [Press Release] ...
Salute for residents
Greater Manchester Chief Constable Peter Fahy opened the community garden at Booth
Street in Hyde. He was joined by Tameside Chief Superintendent Zoe Hamilton and
Don and Margaret Dargavel of Walker Estate Residents’ Association. [07.10.09]
Read more [Press Release] ...
Mill makeover
One of the largest window replacement projects we’ve undertaken started this
week. We will renew all 333 windows of the grade II listed Cavendish Mill in Ashton-under-Lyne.
We consulted residents and have made some design changes to improve the internal
living arrangements. The Mill is home to 159 apartments. [01.10.09]
Toast to winner Natalie
Our Modern Apprentice of the Year is Natalie Welch. She was presented with her prize
at our GREAT Staff Awards evening by Deputy Chief Executive Martin Frost. [18.09.09]
Read more [Press Release] ...
Rent increase letters out
Tenants of New Charter Homes and Aksa receive notices of October’s rent and
service charge increases this week. The government requires all rents to reach ‘target
rents’ by 2012. Why not try our on-line benefit calculator (right) to see
if you are entitled to any extra welfare benefits? [01.09.09]
Go-ahead for Academy
Our sponsored Academy now has all approvals to start building a new £40million
campus in Ashton-under-Lyne. [26.08.09]
Read more [Press Release] ...
Famous for 40 minutes
Some of our staff appearing in the BBC1 series “Neighbourhood Watched”
(Tuesdays, 10.35pm) have been caught in the media spotlight. [10.08.09]
Read more [Press Release] ...
As seen on TV
Join our staff and tenants on the BBC1 series “Neighbourhood Watched”
from Tuesday 4th August at 10.35pm, and each Tuesday in August. [31.07.09]
Read more [Press Release] ...
Media Bank
View our video and listen to our audio clips in our Media Bank section: here.
Awards
Find out more...
Gardeners rewarded
We have been overwhelmed by the standard of entries in our garden contest.
Judging has now been completed, and winners are being contacted to join us on a
trip to the RHS Flower show at Tatton Park next week. [17.7.09]
Sun saves us money
Our Building Company depot in Dukinfield now uses solar heating to reduce our gas
costs by up to 80%. Designed and installed by ourselves, Ariston and Vokera, it
announces our ability to offer solar/renewable products for future clients. [10.07.09]
Sponsored Walk
Congratulations to all our staff and tenants who completed the Midnight Wander at
the weekend to raise funds for Willow Wood Hospice in Ashton-under-Lyne. The hospice
is one of our adopted charities this year. [06.07.09]
Flying start jobs offer
As one of the 15 associations in the Airport Group, we were at the House of Commons
yesterday to show ministers, MPs and others what we do to tackle worklessness. We
want government to fund housing providers properly so we can do much more. [01.07.09]
Read more...