online services
Your Choice, Your Move
What is 'Choice-Based Lettings?'
This is the way New Charter now lets most of our homes. It allows you to be actively
involved in selecting your new home.
In order to take part in the scheme, you will need to be accepted as a
member. If you are not already a member and wish to join please click on
the link below that will open a leaflet that we have prepared explaining the
scheme:
Our Lettings Scheme:"Your
Choice, Your Move"
To join the scheme you will need to complete an Application/registration
form. These are available from any of our high street shops. You can
also telephone our Relets team on 0161 331 2345 and request a registration
pack.
Once you have been accepted as a scheme member you may bid (or express
an interest in) up to 3 of the homes currently available. Each
property includes information about the type of household who should
apply. If your application does not meet this profile, your bid will
not be accepted.
Ready to bid?
Click on the link below to go to our dedicated
area:
[NB.: this link will open in a new window.]
Having problems?
If you have any problems with
the system, can not bid, find the property, selections, etc., then
please send an email by clicking the following link. Please give
as much details as possible:
lettings@newcharter.co.uk
Take part in one of our surveys
New Charter encourages customer feedback in order to improve its services.
Would you like to take part in a survey?
If
yes, then click here to go to our Survey area.
Pre-Tenancy Support
New Charter Housing Trust offer a pre-tenancy support service that provides a range of advice and assistance to help residents to manage and sustain their tenancy. We will help customer to realise the costs of running a home and give information about the responsibilities of becoming a tenant of New Charter Housing.
Further details can be obtained from:
Payments Line:
Tel: 0161 331 2224
Email: contact@newcharter.co.uk
and
mark it for the attention of the 'Revenues' section.
