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living with us
Anti-Social Behaviour:
Mediation
Talking with your neighbour and discussing the problems is often the most successful way of resolving disputes and misunderstandings. However, this can be difficult. You may feel uneasy about speaking to your neighbour or you may feel that your neighbour wouldn’t listen to you because communication has broken down.
This is where mediation can help. New Charter offers a free independent mediation service to its tenants or those affected by anti-social behaviour caused by its tenants.
The
mediators we use are trained to work with neighbours in dispute and
help things get better. They don’t take sides, their role is
to help find a solution that everyone can live with.
If you want to
know more or are interested in using the service please contact us
at contact@newcharter.co.uk
Still not convinced?
Recently a tenant contacted us after giving mediation a try. He said:
“I was surprised
how effective mediation turned out to be and think
that more people should give it a chance"
