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New Charter recognises the serious impact of
crime and anti-social behaviour on residents, communities and
its assets and is committed to playing a lead and active role
in tackling anti-social behaviour.
The term “anti-social
behaviour” can mean different things to different people. We
think it is important to define such behaviour, so those suffering
from it and those committing it are clear what we mean:
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Any conduct which is capable
of causing nuisance or annoyance to any person, and which
relates to or affects the housing management functions
of New Charter;
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Any conduct which consists of or involves
using (or threatening to use) New Charter’s housing
accommodation for an unlawful purpose.
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We provide a Summary Leaflet which gives an overview
of our approach to anti-social behaviour and how you can make a complaint.
You can download this leaflet here.
Alternatively, if you want more
detailed information about the measures we take to address anti-social
behaviour i.e. our multi-agency approach, how we support complainants/witnesses,
how we tackle anti-social behaviour - then you can download our Anti-Social
Behaviour Policy and Procedure Statements here.
We also provide information here about:
 Domestic
Violence;
our Sanctuary Scheme;
Hate
Incidents/Crimes; and
Mediation.
We
are constantly looking at ways to improve this area, and welcome your
feedback. If you would like to comment you can do so at:
contact@newcharter.co.uk
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