living with us
Please select an area from the menu in this area.
Areas of interest start from Anti-Social Behaviour to getting
a New Charter Loyalty card.
You may also be interested in visiting the 'Online Services' area which currently has sections on:
Finding a Home
Mutual Exchange
Private Rented
Making Your Payments
Reporting Repairs
Renting a Garage Plot
Calculating your Benefits Entitlements, and
Surveys
There's also further information available for you about 'Getting Involved' in the 'My Community' section of the site.
Compare us
Use this simple tool from our regulator, the Tenant Services
Authority which lets you compare local landlords:
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Click here to access their site
Anti-Social Behaviour
Within this section you can access information about:
Domestic Violence;
The Sanctuary Scheme;
What to do about Hate Crimes; and
Details about Mediation services.
Home Contents Insurance
Within this section you can access information about:
Home Contents Insurance
Housing Advice
Within this section you can access information about:
Housing Advice
Tenants' Handbook [Online version]
The purpose of the Tenants Handbook is to provide you with both practical information about your home and guidance about your rights and responsibilities as a tenant of New Charter Homes.
Click here to open our online Tenant Handbook.
[ If you would prefer a paper copy then please send an email us requesting a copy.]
Homes for Older People
Within this section you can access information about:
Homes for Older People
Leaseholders
Within this section you can access information about:
Leaseholders
Our Homes
Within this section you can access information about:
Our Homes
Our Schemes
Within this section you can access information about:
Our Schemes
Tenants' Leaflets
Within this section you can access information about:
Tenants' leaflets
Loyalty Card
Within this section you can access information about:
Loyalty Card














