Welcome to our choice based lettings scheme.

What is it?

This is the way New Charter now lets most of our homes. It allows you to be actively involved in selecting your new home.

In order to take part in the scheme, you will need to be accepted as a member. If you are not already a member and wish to join please click on the link below that will open a leaflet that we have prepared explaining the scheme:

		Our Lettings Scheme: "Your Choice, Your Move"

To join the scheme you will need to complete an Application/registration form. These are available from any of our high street shops. You can also telephone our Relets team on 0161 331 2345 and request a registration pack.

Once you have been accepted as a scheme member you may bid (or express an interest in) up to 3 of the homes currently available.  Each property includes information about the type of household who should apply. If your application does not meet this profile, your bid will not be accepted.

Having problems?

If you have any problems with the system, can not bid, find the property, selections, etc., then please send an email by clicking the following link. Please give as much details as possible:

lettings@newcharter.co.uk

Take part in one of our surveys

New Charter encourages customer feedback in order to improve its services.

Would you like to take part in a survey?
If yes, then cleck here to go to our Survey area.

Pre-Tenancy Support

New Charter Housing Trust offer a pre-tenancy support service that provides a range of advice and assistance to help residents to manage and sustain their tenancy. We will help customer to realise the costs of running a home and give information about the responsibilities of becoming a tenant of New Charter Housing.

Further details can be obtained from:

Payments Line: Tel: 0161 331 2224
Email: info@newcharter.co.uk
and mark it for the attention of the 'Revenues' section.