|
|
 |
Present
Responsive Contract
Performance Timescales
| |
Priority |
Timescale |
| Emergencies |
0 |
Within
4 hours |
| Urgent |
1 |
Within
5 Working Days |
| Routine |
2 |
Within
20 Working Days |
| Specialist |
3 |
Within
40 Working Days |
Performance
Results Achieved
For 2006-2007
Emergency Repair Service
(Out of Hours) |
|
100% |
Emergency Repairs |
|
100% |
Urgent |
|
100% |
Routine |
|
98.2% |
Repairs Completed
2006-2007 |
|
54391+ |
Voids Completed
2006-2007 |
|
1,203 |
Performance Results Achieved
For 2005-2006
Emergency
Repair Service
(Out of Hours) |
|
100% |
Emergency
Repairs |
|
100% |
Urgent |
|
100% |
Routine |
|
98.1% |
|
|
|
Repairs
Completed
2005-2006 |
|
50,480+ |
Voids
Completed
2005-2006 |
|
2,765 |
Performance Results Achieved
For 2003-2004
|
Emergency
Repair Service
(Out of Hours) |
|
100% |
|
Emergency
Repairs |
|
100% |
|
Urgent |
|
100% |
|
Routine |
|
96.81% |
|
|
|
|
|
Repairs
Completed
2003-2004 |
|
79,000+ |
|
Voids
Completed
2003-2004 |
|
1,466 |
|
|
|
